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PC Repair Service Overview

If you're having trouble with your computer and you need a fast, cheap and reliable repair service our PC Repair Service can help. We offer two tiers of fixed rates from just £15.00 per hour and since 95% of all our repairs are completed within 3 hours, we're pretty cheap too! We also promise that no repair will cost more than £100. With experience of providing technical support to the likes of London Stock Exchange, FTSE 100 companies and small businesses, we provide a professional service for homes and businesses in and around the following locations:

• London Boroughs: Hounslow, Hillingdon, Ealing, Harrow, Brent, Richmond, Kingston and Hammersmith & Fulham
• Counties: Middlesex, Buckinghamshire, Berkshire, Surrey and Hertfordshire.

Our Premium Service includes the collection and return of your computer, a one hour call back period and an extensive 15 Point Maintenance Service. We can also come onsite, or you can drop off and collect your computer - it's your choice and you'll always receive our high quality technical expertise.

The Process page explains our procedure and lists any questions you may have for us while the Prices page describes the differences between the Standard and Premium services. We encourage customers to have as much information on hand to aid our diagnosis, so once you're ready, fill out our Repair Form and we'll be in touch.

PC REPAIR SERVICE Key Features

• Prices are fixed at £15.00 (Standard) or £20.00 (Premium) per hour, with no hidden fees or charges for labour.
• Premium: A 15 Point Maintenance Service to improve computer performance and safety.
• Premium: Once we have your equipment, we will call you back within one hour with our results.
• Premium: Collection and return of your equipment, charged at £1.00 per mile.
• Cost Option: An onsite repair service is available for time-sensitive situations, charged at £25.00 per hour.
• We have an upper limit on the amount we charge for labour - you'll never pay more than £100 for a repair.
• We offer an unconditional guarantee on all work we carry out and if we can't fix the issue, you don't pay us anything.
• We won't overwhelm you with geek speak - we'll ensure you clearly understand what is wrong and how we'll fix it.
• All makes and models of computer hardware considered, from Acer to Toshiba and custom built computers.
• We will always source the cheapest and most available parts possible - and only when absolutely necessary.
• Evening appointments are available up to 10pm at no extra charge - we'll work to your hours.

15 Point Maintenance Service Details

• Virus, Spyware and Malware Removal: A series of scans to detect all known types of computer degrading software.
• Hard Drive Health Scan: A scan of the hard drive for bad sectors and data corruption.
• Hard Drive Defragmentation: Optimisation of hard drive performance by rearranging the files.
• Windows Clean Up: Removal of the temporary files that build up and slow down your system.
• Registry Clean Up: Tidying up the registry to improve system registry performance.
• Install/Uninstall Clean Up: Removal of programs which did not install/uninstall correctly.
• Startup Clean Up: We'll turbocharge your Windows start up speed to reduce those annoying pauses.
• Services Clean Up: Configuration of your background services to run more efficiently.

• Component Diagnostics: A check to see if your components are operating at their best.
• Device Manager: A brief check for missing or corrupt drivers for your hardware.
• BIOS Options: We'll check your motherboard settings to see if it is operating at optimal performance.
• Browser Hijack: Improve internet browser performance by disabling intrusive toolbars and plug-ins.
• Security Software: Ensure your current spyware, malware, firewall and antivirus solutions are up to date.
• System Updates: A check to see that all Windows updates have been applied.
• Performance Enhancements: Upon request, we can make background changes to improve your system performance.

PC Repair Service Typical Computer Issues

In our experience, these are the most common issues we can fix:

• General: These issues include your PC running slow, crashing, restarting, freezing or responding slowly to input.
• Security: Virus, Trojan, Malware and Spyware Removal when normal security tools fail.
• Data Recovery: If your PC has a severe hardware fault, we can extract your personal data and put it on CD/DVD for you.
• Broadband, Network & Wireless Issues: We can help configuring and installing a wireless network on site.
• Hardware Failure: We'll troubleshoot the problem, order new parts in and replace them for you.
• Hardware Upgrade: If your PC could use an upgrade, we can carry it out for you. We can even show you how!
• Hardware Compatibility: When software and hardware are not talking to each other we can resolve the issue.
• Software Installation: If a certain program is causing irregular behaviour, we can find the source of the problem.
• Windows Reinstallation: When Windows is sufficiently compromised, a reformat and reinstall is the best option.
• PC Building: If you wish to reuse computer parts, we can use them to help build a new one for you.
• PC Installation: We encourage customers to understand their PCs but if you need help setting up a PC we can help.